METOWN

Frequently Asked Questions

Is it difficult to apply the 3D viewer?

Not at all! You can apply it immediately by adding just one line of link to your existing product page. For more detailed instructions, please refer to the guide or contact our customer service anytime.

Is the AI-generated 3D modeling really accurate?

MeTown provides high-quality 3D models that are almost indistinguishable from real products. You can check the actual results on our example page.

What's the difference from existing 3D modeling?

We can reduce costs by up to 97% compared to existing methods, and using AI, we can shorten the modeling work that previously took 4-5 weeks to just a few hours. It's easy to use with just copy and paste of links.

On which platforms can the 3D viewer be used?

It can be easily applied with links to self-owned malls, Cafe24, I'mweb, etc. For Naver Smart Store or Coupang, you can upload 3D videos. Detailed application methods are provided through tutorial videos on the management page.

Where should I send the product?

Please send the product to MeTown's professional 3D shooting studio located in Mapo-gu, Seoul.

Do I have to send the actual product?

We recommend direct shooting at our studio for optimal quality, but if you prefer to shoot yourself, there are alternative methods available. Please contact our customer service.

Is viewer customization possible?

Yes, various customization options are provided including background color, 3D short forms, logo position, thumbnail images, etc. Related instructions can be easily found through tutorials and guides.

Is there a user statistics feature?

We provide various user statistics information including visitor count, interaction count (rotation, zoom, etc.), views, active time periods, traffic sources, etc., which can be used for marketing and consumer analysis.

Can I extract it as a 3D file?

MeTown's 3D files are provided in msplat, a proprietary AI-based neural rendering format. If you need a universal 3D format, please contact our customer service separately.

Can I use videos or screenshots?

Yes, you can freely use them for secondary creations or marketing materials through the provided video recording and screenshot features.

Is free testing possible?

Yes, free testing is available for 1-2 products. Please feel free to contact our customer service anytime.

Does it work well on mobile?

MeTown 3D viewer is optimized to work smoothly on mobile, providing high performance in all environments.

Can large quantities of products be processed quickly?

MeTown is designed to process large quantities of products quickly and efficiently. For specific inquiries about the number of processable products, please contact our customer service.

What are the payment methods and costs?

Payment methods and costs vary depending on the number of products and options. For specific quotes and consultations, please contact our customer service for detailed guidance.

Can jewelry be photographed?

Yes, it's possible. Small-sized product photography is also provided in high quality.

Can furniture be photographed?

Small furniture can be sent to the studio for shooting, and for larger products, we provide separate shooting methods.

Is space photography possible?

Yes, space photography is possible. We can provide shooting method guidance or assign professional shooting teams. Please contact our customer service.

Who developed MeTown?

It's a company founded by an AI-specialized development team composed of domestic PhDs and professors, with multiple award records including CES 2025 Innovation Award and Minister of Science and Technology Award. We also collaborate with Yonsei University.

How can I inquire about collaboration?

Collaboration inquiries are always welcome. Please contact us through our customer service.

Can it be used offline?

Yes, it's possible. It's already being used in various offline events such as textile industry exhibitions, Paris Fashion Week, and offline pop-up stores.